The taxi industry has changed more in the last decade than it did in the previous fifty years. Customers no longer want to wait on roadsides, negotiate fares, or depend on phone calls to book a ride. Today, people expect instant booking, real-time tracking, transparent pricing, and digital payments. Uber introduced this model and completely reshaped customer expectations. For traditional taxi...
Scaling a ride-hailing business is one of the most challenging goals for founders and operators. In the early stage, managing bookings, drivers, and users manually may seem possible. But as demand grows, cities expand, and competition increases, traditional systems quickly start to break. Long wait times, driver shortages, poor customer experience, and rising operational costs become common...
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