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2026-05-11 10:59:58 -

Offshore BPO vs. Nearshore BPO: A Risk and Cost Comparison for Enterprise Teams

A procurement director at a US-based healthcare company ran a detailed location analysis before signing her first outsourcing contract. Nearshore options in Mexico and Colombia came in at roughly 40% lower cost than internal operations. Offshore options through a bpo service provider in India came in at 55 to 65% lower. On a pure cost basis, the decision looked straightforward. She chose...

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