CATI: Turning Telephone Conversations into Reliable Research Even in a world where people are always connected online, the customer’s voice still matters. When you need structured, dependable feedback without meeting respondents in person CATI (Computer-Assisted Telephone Interviewing) remains a widely used and effective approach for structured telephone research.
CATI combines trained interviewers with computer-guided questionnaires...
0 Shares
6 Views
0 Reviews