Your motorized awning won't retract and you're standing there pressing the button like it owes you money. Before you panic and call for help, there are three simple things you can check yourself that solve the problem about 80% of the time. First, look at the circuit breaker, awnings trip them more often than you'd think. Second, check if the remote needs new batteries, sounds obvious but it's easy to overlook. Third, make sure nothing is blocking the awning's path, even a small branch can jam the motor. If you recently had an Awning Installation Service Marlboro done, the issue might be a loose connection. Most people don't realize their Awning supplier Marlboro NY can walk them through basic troubleshooting over the phone before scheduling a service call. Undercover Awning LLC : https://www.google.com/maps?cid=5626152462214616238 More details here : https://socialytime.com/blogs/118527/Your-Motorized-Awning-Stopped-Working-Check-These-3-Things-Before