I am a UI/UX and product designer passionate about creating clean, user-first digital experiences. With a strong eye for detail and a love for solving real problems, I turn complex ideas into simple, intuitive, and beautiful interfaces that people genuinely enjoy using.
Retention comes down to a few things that compound over time:
Clear onboarding users should hit their "aha moment" fast, ideally in the first session
In-app messaging for feature discovery, not just email
Actually tracking churn reasons (exit surveys, cancellation flow feedback)
Regular UX audits a lot of retention loss happens because of friction users never bother to report
That last point...