Don’t worry if you've ever looked at your Ring stream and observed that everything appears to be tinged violet or that your Ring Camera is displaying purple. Ring users frequently experience this problem, which is typically connected to the camera's infrared (IR) night vision technology. Although it may initially appear frightening, both the reason and the solution are frequently straightforward.
Ring cameras take better pictures at night thanks to an infrared filter that turns on automatically in low light. The video may seem purple or pink if that filter becomes stuck, is broken, or fails to activate correctly. The primary cause of strange coloration on a Ring camera is this IR filter malfunction.
Start with the fundamentals before you panic. Verify that you are properly logged into your account. Occasionally, a synchronization mistake following a Ring sign in might result in a misunderstanding between the device and the app. Try restarting the application or refreshing the live view. Proceed to the camera itself if the purple hue continues.
Environmental illumination is another possible factor. The purple color might be caused by the IR filter being confused by strong sunlight, LED lights, or reflections. To test whether the color returns to normal, try momentarily darkening the camera or changing its angle.
You might need to reset Ring camera if none of these simple fixes work.
A gentle reset frequently corrects software bugs that alter the color of the video and realigns the infrared filter. Just reconnect your device via the Ring app, check your live stream once more, then hit and hold the reset button on your device (typically for approximately 15 seconds).
Rarely, the IR filter may sustain physical damage, particularly if the camera has been exposed to extremely high or low temperatures. Contacting Support may be the best option if the purple hue persists despite troubleshooting.
A purple hue doesn't necessarily indicate that your gadget is malfunctioning; sometimes, it's only the IR filter that has to be quickly refreshed. Your Ring camera should soon be able to record crisp, precise video again with a few easy steps.
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